Can I use this litter box for cats under 3lbs (1kg)?

Cats less than 3lbs (1kg) are NOT allowed to use this device.

Cat or kitten must weigh at least 3Ibs(1kg) and is age 6 months or older to safely use the device.

Can I use the APP using only a 5GHz Wi-Fi connection?

Connected to a secure 2.4GHz network.

Make sure that your smart device is connected to a secure 2.4GHz network and Bluetooth is enabled.Allow access to your Location during connection.

Can I place the cat litter box on a mat or carpet?

No, placing the cat litter box on a mat or soft carpet is not recommended.

Ensure it is on a hard, flat surface to prevent interference with the gravity sensing systems, which could affect its functionality.

Does the product have a warrant-y period？

This product comes with a 1-year brand warrant-y period；

Note: Do not wash the base with water, as this will damage the motor; wipe it with a cloth instead.

Can I use crystal cat litter and fill the whole litter box?

This litter box is not suitable for crystal cat litter or pine litter. DO NOT fill litter above the MAX line(9lbs or less).

Before use, make sure the 8 buckles are fastened to prevent the silicone pad which inside from falling off.

Product description

Litter box

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